Services

Lumen Insights provides professional bookkeeping, tax compliance, corporate secretarial, business advisory, and business automation software development services tailored for Singapore's small businesses and self-employed professionals. We simplify compliance with clear processes, accurate reporting, and practical advice — so you can focus on running and growing your business with confidence.

Practice Areas

Accounting & Bookkeeping

Our accounting and bookkeeping service provides accurate financial tracking and reporting to help you make informed business decisions. We ensure that your books are organized, allowing you to focus on growing your business while we handle the numbers.

Monthly & Quarterly Bookkeeping — Systematic recording and categorisation of all business transactions, including accounts payable, accounts receivable, bank reconciliations, and general ledger maintenance using cloud-based platforms such as Xero and QuickBooks.
Financial Statements Preparation — Compilation of balance sheets, profit & loss statements, and cash flow statements in accordance with Singapore Financial Reporting Standards (SFRS) for management review, investor reporting, and regulatory submission.
Accounts Payable & Receivable Management — End-to-end processing of supplier invoices, payment scheduling, customer invoicing, and ageing report monitoring to maintain healthy cash flow and minimise overdue balances.
Bank & Credit Card Reconciliation — Regular reconciliation of bank statements, credit card transactions, and payment gateway records to ensure every dollar is accounted for and discrepancies are promptly resolved.
Year-End Closing & Audit Support — Preparation of year-end adjusting entries, accruals, and supporting schedules to facilitate a smooth external audit process and timely filing of financial statements with ACRA.
Cloud Accounting Setup & Migration — Assistance with selecting, setting up, and migrating to cloud accounting software, including chart of accounts configuration, opening balance entry, and staff training to ensure a seamless transition.

Tax & Compliance

Our tax and compliance service ensures that your business meets all regulatory requirements while maximising tax efficiency. With our expert guidance, you can navigate the complexities of tax laws confidently and focus on what matters most — growing your business.

Corporate Income Tax Filing — Preparation and submission of Estimated Chargeable Income (ECI) and Form C-S/C to the Inland Revenue Authority of Singapore (IRAS), ensuring accurate computation of chargeable income, claim of applicable exemptions, and timely compliance with filing deadlines.
Personal Income Tax Filing — Assistance for sole proprietors, company directors, and self-employed individuals with annual personal tax returns, including identification of eligible reliefs, deductions, and tax rebates to minimise your tax liability.
GST Registration & Filing — Advisory on mandatory and voluntary GST registration thresholds, scheme selection (e.g. Major Exporter Scheme, Import GST Deferment Scheme), preparation of quarterly GST F5/F7 returns, and input tax claim optimisation.
Tax Planning & Advisory — Proactive review of your business structure, revenue streams, and expenditure patterns to identify legitimate tax-saving opportunities, including the Start-Up Tax Exemption (SUTE) scheme, Partial Tax Exemption, and sector-specific incentives.
Withholding Tax Compliance — Computation and timely filing of withholding tax on payments to non-resident companies and individuals (e.g. royalties, management fees, technical service fees), ensuring compliance with Section 45 of the Income Tax Act and relevant Double Taxation Agreements (DTAs).
IRAS Correspondence & Audit Support — Representation and support during IRAS queries, desk reviews, and tax audits, including preparation of supporting documentation, response drafting, and negotiation of settlements where applicable.

Corporate Secretarial

Our corporate secretarial service helps businesses navigate Singapore's corporate compliance requirements with confidence. From maintaining statutory registers to coordinating regulatory filings, we support sound corporate governance and regulatory compliance.

Company Incorporation — End-to-end assistance with registering a new company with ACRA, including name reservation, preparation of the company constitution, appointment of directors and company secretary, and issuance of share certificates.
Annual Return Filing — Timely preparation and filing of annual returns with ACRA, ensuring all statutory particulars—including registered office address, share capital, and officer details—are accurate and up to date.
Statutory Registers & Records Maintenance — Upkeep of all statutory books and registers required under the Companies Act, including the Register of Members, Register of Directors, Register of Charges, and minutes of board and general meetings.
Board & Shareholder Resolutions — Drafting of directors' and shareholders' resolutions for routine and special matters such as change of company name, alteration of share capital, appointment or resignation of officers, dividend declarations, and opening of bank accounts.
Changes in Company Particulars — Coordination and filing of all changes with ACRA, including change of registered address, amendments to the constitution, transfer of shares, allotment of new shares, and updates to director or shareholder information.
Strike-Off & Winding-Up Support — Guidance and administrative support for voluntary strike-off applications or members' voluntary winding-up, including preparation of necessary resolutions, statutory declarations, and final accounts for submission to ACRA and IRAS.

Business Advisory

Our business advisory service offers expert guidance to help you navigate the complexities of your business landscape. From strategic planning to operational efficiency, we are committed to unlocking your company's full potential for growth and success.

Business Planning & Strategy — Development of comprehensive business plans, financial projections, and market entry strategies for start-ups and growing SMEs, including feasibility assessments and scenario modelling to support informed decision-making.
Cash Flow & Working Capital Management — Analysis of cash flow patterns, identification of bottlenecks, and implementation of strategies to optimise working capital—including invoice factoring advisory, payment term negotiation, and debtor management improvements.
Government Grants & Incentive Advisory — Identification of relevant Singapore government grants and incentive programmes (e.g. Enterprise Development Grant, Productivity Solutions Grant, Market Readiness Assistance), eligibility assessment, application support, and post-approval compliance guidance.
Business Structuring & Restructuring — Advisory on optimal business structures for tax efficiency, liability protection, and operational clarity, including sole proprietorship to Pte Ltd conversions, group restructuring, and holding company setups.
Financial Analysis & KPI Reporting — Design of customised management dashboards and key performance indicator (KPI) frameworks that translate financial data into actionable insights, covering profitability analysis, cost benchmarking, and budget-vs-actual variance reporting.
Operational Process Improvement — Review of existing business workflows to identify inefficiencies, redundancies, and manual bottlenecks, followed by practical recommendations and implementation support to streamline operations and reduce costs.

Digital Solutions & Software Development

Our digital solutions and software development service helps businesses improve efficiency through practical technology. From developing business websites to building custom tools and automation workflows, we design solutions that streamline operations and support better decision-making.

Business Website Design & Development — Creation of professional, mobile-responsive websites tailored to your brand and business objectives, including content management system (CMS) setup, SEO optimisation, and integration with contact forms, booking systems, and analytics tools.
Custom Business Application Development — Design and development of bespoke web and mobile applications to digitise manual processes—such as client portals, inventory management tools, quotation generators, and internal approval workflows—built to fit your specific operational needs.
Workflow Automation & Integration — Implementation of automation solutions using custom APIs, libraries, and third-party integrations to connect your business software, CRM, e-commerce platform, and communication tools, eliminating repetitive manual data entry and reducing errors.
Data Analytics & Reporting Dashboards — Development of interactive dashboards and automated reporting pipelines using custom-built solutions, transforming raw business data into visual insights for real-time decision-making.
Cloud Infrastructure & IT Advisory — Guidance on selecting and configuring cloud services (e.g. MS Azure, GCP, AWS), data backup strategies, cybersecurity best practices, and IT policies suited to small business budgets and compliance requirements.
AI & Chatbot Solutions — Development and deployment of AI-powered chatbots and virtual assistants for customer enquiries, appointment scheduling, and FAQ handling, helping your business provide responsive service around the clock while reducing manual workload.